Policy

Shanti's Kouture Kosmeticz Policies

1. Shipping Policy

Processing Time:

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery time is 3-7 business days within the U.S.

International Shipping:

We currently [do/do not] offer international shipping. Please note that international orders may be subject to customs duties and taxes, which are the buyer's responsibility.

Order Tracking:

shipped.

You will receive a shipment confirmation email with tracking number once your order has

Pickup Policy

Local Pickup Availability:

We offer free local pickup for customers in the local area. Simply select "Local Pickup" at checkout.

Pickup Location:

312 W Winthrope Avenue

Millen, GA 30442

Pickup Hours:

Monday - Friday: 10 AM - 5 PM

Saturday: 11 AM - 3 PM

Closed on Sundays & holidays.

Processing Time:

Please allow 1-2 business days for us to process your order. You will receive an email or text

notification when your order is ready for pickup.

What to Bring:

Your order confirmation email or number

Pickup Policy Notes:

Orders must be picked up within 7 days of being marked "Ready for Pickup."

• If you're sending someone else to pick up your order, they must provide your name and order number.
• Unclaimed orders may be canceled or restocked.

2. Return & Refund Policy

Due to the personal nature of cosmetics, all sales are final due to hygiene reasons.

3. Privacy Policy

We respect your privacy. When you shop with us, we collect personal information such as your name, email address, shipping address, and payment details for order processing only.

We do not share or sell your information to third parties, except trusted platforms used for payment processing and analytics.

You may request access to or deletion of your data at any time by contacting us at shantiskouturekosmeticz0@gmail.com

4. Terms & Conditions

By using our site, you agree to:

• Provide accurate and complete information
• Not misuse our products or intellectual property
• Understand that product availability and pricing are subject to change without notice.

We reserve the right to refuse service or cancel orders at our discretion.

5. Payment Policy

We accept major credit cards, debit cards, and PayPal.. Payments are processed securely through our third-party payment gateway.

All prices are listed in [USD], and you will be charged at the time of purchase.

6. Product Disclaimer

Our cosmetics are for external use only. Discontinue use if irritation occurs.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Always perform a patch test before full application. Consult your physician if you are pregnant or have specific skin conditions.

7. Contact Policy

For any questions or support, reach out to us at:

Email: shantiskouturekosmeticz0@gmail.com

Business Hours: Monday-Friday, 9 AM-5 PM EST

Response Time: We aim to respond within 24-48 business hours.